About Refyne
We Are Refyne is a specialist executive search agency dedicated to the Beauty, Wellness, and Aesthetics industries. We partner with the sector's most ambitious brands to find the commercial talent driving their next stage of growth.
About Our Client
Our client is an exciting, internationally recognised luxury beauty brand founded by a world-renowned makeup artist, with a distinctive approach rooted in refined artistry, elevated simplicity and exceptional craftsmanship.
As the brand continues to expand its presence within prestige retail, they're looking for an exceptional individual to become the face of the brand in-store and play a pivotal role in its next stage of growth.
The Opportunity
We're looking for an ambitious and naturally engaging Lead Retail Makeup Artist to take ownership of a prestigious retail counter and create an exceptional brand experience for every client who walks through the door.
This is a role that sits at the intersection of luxury service, artistry and commercial performance. You'll lead from the front driving sales, developing a loyal client base, inspiring your team and ensuring every element of the counter reflects the elevated world of the brand.
You'll have genuine ownership of the business, with the opportunity to build relationships, create memorable client experiences and bring your own commercial and creative energy to a growing luxury beauty brand.
Key Responsibilities
Take full ownership of the counter, driving sales performance, KPIs and day-to-day commercial performance
Build and develop a loyal client base through exceptional service, expert consultation and thoughtful clienteling
Deliver a highly personalised luxury experience that brings the brand's artistry and philosophy to life
Lead, inspire and develop the counter team, providing coaching, product education and ongoing support
Identify opportunities to grow the business through client development, events and brand initiatives
Act as a true ambassador for the brand, embodying its aesthetic, values and approach to artistry
Maintain impeccable visual merchandising, counter standards and presentation
Build strong relationships with retail management and internal brand teams, supporting launches, events and promotional activity
Ideal Background
Proven experience in a management or senior role within luxury beauty, prestige beauty or premium retail
Strong commercial awareness with a demonstrable track record of achieving and exceeding sales targets
Genuine passion for makeup, beauty artistry and luxury client experience
Exceptional interpersonal skills, with the ability to build meaningful and lasting client relationships
A natural leader who can motivate, coach and develop a team
Highly polished and confident, with the ability to represent a premium brand authentically
Commercially minded, entrepreneurial and proactive in identifying opportunities to grow the business
Highly organised, with the ability to manage multiple priorities within a fast-paced retail environment
Why Join
This is a rare opportunity to become the face of an internationally recognised, artistry-led luxury beauty brand within a prestigious retail environment.
You'll have genuine ownership of the counter and the opportunity to influence its growth through commercial performance, clienteling, artistry and team leadership. With specialist product and artistry training and the opportunity to grow alongside an expanding international brand, this is an exciting next step for an ambitious luxury beauty professional.