About Refyne
We Are Refyne is a specialist executive search agency dedicated to the Beauty, Wellness, and Aesthetics industries. We partner with the sector's most ambitious brands to find the commercial talent driving their next stage of growth.
About Our Client
Our client is a fast-growing manufacturer and distributor of fragrance ingredients and raw materials, supplying customers across the fragrance industry. With strong momentum behind the business and significant growth and investment opportunity ahead, they are building out their commercial team with a newly created role.
The Opportunity
We're looking for an experienced Key Account Manager to take ownership of one of our client's largest customer accounts and to drive further new business alongside it. This is a newly created role in a business with a lot of growth ahead, offering real scope to shape the account and help build the commercial function.
The role is fully remote, with 30-50% travel to the East Coast to meet customers and build strong relationships face to face.
Key Responsibilities
- Own and grow the relationship with one of the business's largest customer accounts, acting as the main commercial contact
- Develop new business, identifying and winning new customers and opportunities alongside the core account
- Travel to the East Coast (30-50% of your time) to meet customers, strengthen relationships and drive sales
- Build account plans and forecasts that deliver on revenue and margin targets
- Lead pricing and commercial negotiations, balancing growth with profitability
- Work closely with supply chain, technical and customer service teams to deliver for your customers
- Stay close to market trends, customer needs and competitor activity, and feed that insight back into the business
Ideal Background
- Proven sales experience within fragrance ingredients and raw materials
- A track record of managing key accounts and winning new business
- Strong commercial acumen, with confidence negotiating pricing and terms
- A good understanding of the fragrance industry and how its customers buy
- Self-motivated and comfortable working independently in a remote role
- Willingness to travel 30-50% of the time to the East Coast
- Strong communication and relationship-building skills
Why Join
This is a chance to take ownership of a major account in a newly created role, within a high-growth business that has significant investment opportunity ahead and clear progression. The package is a $175,000 base salary with a $100,000 bonus, alongside a 401(k), medical, dental and vision insurance, remote working, paid business travel, and PTO plus state and federal holidays.