We are delighted to be partnering with our fantastic client, an innovative and fast-growing leader in the beauty space to recruit a Senior Social & Community Manager to join their dynamic Marketing team.
This is a key role in shaping the brand’s global community presence and delivering forward-thinking, high-impact social strategies that inspire, engage, and convert. You’ll be joining a mission-driven organisation with award-winning, consumer-loved brands sold across mass, specialty and online retail channels.
About the Role
As Senior Social & Community Manager, you will own and drive the brand’s community and social media strategy across all platforms. You’ll be responsible for building highly engaged audiences, strengthening brand advocacy, and delivering measurable impact against key KPIs. Partnering closely with brand, creative, PR, and e-commerce teams, you’ll develop innovative campaigns, manage community engagement, and deliver content strategies that set new standards in beauty storytelling.
You will also play a critical role in identifying and activating brand advocates, building long-term relationships with influencers, and ensuring every touchpoint delivers on-brand experiences.
Key Responsibilities
Community Strategy: Lead the development and execution of the brand’s global community strategy, ensuring it aligns with business objectives and delivers measurable results.
Social Media Leadership: Direct the day-to-day and long-term strategy for all social platforms, ensuring consistent growth, engagement, and high-quality content delivery.
KPI & Performance Management: Track, analyse, and report on social and community performance, optimising content and campaigns to hit engagement, reach, and conversion targets.
Campaign Innovation: Partner with creative and brand teams to develop cutting-edge, platform-specific campaigns that spark conversation and drive brand love.
Advocacy & Influencer Relationships: Build and nurture relationships with influencers, brand fans, and micro-communities to foster organic advocacy.
Crisis & Reputation Management: Manage brand tone and responses in the community to protect and enhance reputation.
Trendspotting & Insights: Identify emerging social trends, tools, and platforms to keep the brand ahead of the curve.
Candidate Profile
We’re looking for someone who brings:
5+ years of experience in social media and community management, ideally within beauty, personal care, or a lifestyle brand.
Proven success in directing social and community strategy at scale, with clear KPI-driven results.
Experience delivering forward-thinking, innovative social campaigns.
Strong understanding of platform algorithms, content best practices, and analytics.
Excellent communication skills with a brand-right tone of voice.
A proactive, hands-on work ethic with the ability to thrive in a fast-paced, collaborative environment.
A passion for beauty, creativity, and consumer engagement.
What’s on Offer
Product Discount
25 days holiday + bank holidays + Birthday's off
Hybrid Working: 2 days in office, 3 days from home
Join a business focused on clean beauty, wellness, and sustainability
Collaborative and agile culture with excellent growth opportunities