About Refyne
We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless - and we guarantee our results every time.
From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people.
Our Client
Our client is a fast-growing leader within the regenerative aesthetics market, partnering with aesthetic clinics across the UK to deliver innovative treatments, education and commercial support that help businesses thrive.
Driven by science, education and long-term partnerships, they have built an outstanding reputation for helping clinics achieve sustainable commercial success rather than simply supplying products.
As part of their continued growth, they are looking to appoint a Head of Clinic Success Partners to lead, inspire and develop their national field team.
Overview
This is a high-impact leadership role combining commercial strategy, people leadership and customer success.
Leading a team of individuals, you'll be responsible for driving revenue growth, developing high-performing individuals and ensuring clinics receive exceptional support to maximise business performance.
Working closely with senior leadership, you'll play a key role in shaping commercial strategy while strengthening long-term relationships with some of the UK's leading aesthetic clinics.
Key Responsibilities
Leadership & Team Development
Lead, coach and develop a national team.
Recruit, onboard and mentor new team members.
Conduct regular one-to-ones, field coaching and performance reviews.
Set KPIs, objectives and development plans.
Foster a collaborative, high-performing and customer-focused culture.
Commercial Performance
Deliver national sales and revenue targets.
Monitor territory performance and identify growth opportunities.
Support strategic account planning across key clinics.
Drive customer retention and increased clinic spend.
Ensure consistent commercial excellence across the field team.
Clinic Success Strategy
Support clinics to successfully launch new treatments and products.
Help clinics increase patient demand and treatment volumes.
Drive stronger commercial performance and return on investment.
Position the team as trusted business growth consultants rather than traditional sales representatives.
Coaching & Business Development
Provide ongoing coaching across sales strategy and territory management.
Develop skills around objection handling and commercial conversations.
Support product launches and customer engagement initiatives.
Improve team capability through continuous learning and development.
Cross-Functional Collaboration
Work closely with Executive Leadership, Marketing, Medical Education, Clinical Trainers and Operations.
Ensure a seamless customer experience across every touchpoint.
Contribute to wider commercial strategy and future business growth.
Customer & Industry Relationships
Build relationships with Key Opinion Leaders (KOLs), strategic partners and high-value clinics.
Support major commercial opportunities across national accounts.
Represent the business at conferences, educational meetings and customer events.
Strengthen engagement across the wider aesthetics community.
Qualifications
5+ years' experience within medical aesthetics, healthcare or related commercial sectors.
Proven experience leading and developing field-based sales teams.
Strong strategic account management experience.
Experience working with aesthetic clinics or healthcare professionals.
Excellent coaching, leadership and communication skills.
Strong commercial acumen with the ability to analyse performance and develop growth strategies.
Core Competencies
Inspirational people leader.
Commercially driven with strong business acumen.
Consultative relationship builder.
Strategic thinker with a customer-first mindset.
Passionate about coaching and developing others.
Highly organised with excellent stakeholder management skills.
Comfortable operating within a fast-paced, entrepreneurial environment.
Additional Information
Location: UK - South (field-based role with regular travel).
Perks & Benefits
Performance-related bonus.
Company car/ car allowance.
Pension.
Private healthcare.
Life assurance.
Flexibility
Hybrid and field-based working.
National travel.
Flexible working arrangements.
Development
Ongoing leadership development.
Coaching and mentoring opportunities.
Exposure to cutting-edge regenerative aesthetics.
Opportunity to shape the future of a rapidly growing business.
Why Join?
This is a rare opportunity to lead one of the most innovative commercial teams within the UK's regenerative aesthetics industry.
You'll have the chance to:
Lead and develop a high-performing national team.
Work directly with senior leadership to influence business strategy.
Build long-term partnerships with leading aesthetic clinics.
Play a key role in launching innovative products and education programmes.
Join a business committed to transforming clinic success through partnership, education and innovation.
If you're an inspirational leader with a passion for commercial growth, coaching and medical aesthetics, we'd love to hear from you.