Refyne is delighted to partner with a global cosmetics powerhouse, renowned for innovation, beauty expertise, and trend-setting products. With a footprint in over 130 countries and a legacy of category-leading brands, this is your opportunity to manage two of the UK’s most high-profile retail accounts: Boots and Superdrug.
We're seeking a Senior National Account Manager to lead the commercial strategy and execution for these key customers, ensuring sustainable growth, profitability, and strong brand representation across the UK market.
Key Responsibilities:
Customer Ownership: Take full responsibility for the Boots and Superdrug accounts, acting as the primary contact and ensuring strategic alignment across both channels.
Commercial Strategy: Build and deliver robust account plans, including annual joint business plans (JBPs), sales forecasting, promotional planning, and budget management.
P&L Ownership: Manage full account P&L, ensuring profitability targets are met through effective pricing, trade spend, and mix management.
Retailer Engagement: Develop strong, collaborative relationships with buyers and stakeholders at Boots and Superdrug to unlock opportunities and secure market-leading visibility.
Internal Collaboration: Work cross-functionally with marketing, supply chain, finance, and category teams to ensure flawless execution and alignment with brand objectives.
Promotional Strategy: Drive impactful and ROI-positive promotional plans, ensuring competitiveness while protecting brand equity.
Category & Shopper Insight: Use data and insights to influence the retailer agenda and identify gaps, opportunities, and strategic priorities.
Forecasting & Planning: Lead forecasting accuracy for both accounts, ensuring alignment between retailer requirements and internal operations.
New Product Launches: Plan and execute successful launches with maximum impact, managing listings, distribution, and in-store activation.
Performance Analysis: Track account performance against key KPIs – sales, share, margin – and develop action plans as needed.
Negotiation Leadership: Own and lead high-level commercial negotiations, ensuring outcomes align with business objectives.
What You Bring
Significant experience in national account management within FMCG, preferably beauty or personal care
Demonstrable experience managing Boots and/or Superdrug accounts
Strong commercial acumen with full P&L accountability
Excellent negotiation, influencing, and relationship-building skills
Analytical mindset with the ability to translate data into action
Track record of delivering growth through JBP development and execution
Collaborative and cross-functional working style
Highly organised with exceptional attention to detail
Proficient in Excel, PowerPoint, and data analytics tools
Excellent verbal and written communication skills
What’s in It for You?
Hybrid working with flexible arrangements
Early finish on Fridays
Bonus potential
Opportunity to manage two of the UK’s most strategic beauty retail partners
Be part of a high-growth, global brand with a fast-paced, empowering culture
Clear path for progression in a dynamic commercial environment