About Refyne
We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high impact talent and make hiring feel seamless, and we guarantee our results every time! From entry level to executive search, we bring market insight, global network depth, and a Refyned, high touch approach. Whether you’re building your founding team or hiring at scale, we’re your people.
About Our Client
We are partnering with a fast growing body care and wellness brand with a loyal customer base and a strong online presence. They are building out their ecommerce function and are looking for a senior marketplace specialist to take ownership of a key and growing sales channel.
The Opportunity
As Ecommerce Marketplace Manager, you will own the brand’s performance across third party marketplaces, with responsibility for revenue, profitability and growth. You will set the channel strategy, manage day to day operations and work closely with Marketing, Supply Chain and Finance to make sure the brand shows up well, stays in stock and wins share.
This is a high impact, hands on role for someone who is as comfortable in the numbers as they are in the detail of a product listing. You will have real ownership and the chance to shape how the brand grows online.
Key Responsibilities
- Own the marketplace strategy and P&L, setting clear targets for revenue, margin and growth.
- Manage day to day marketplace performance, including listings, content, pricing, promotions and inventory.
- Plan and run advertising and promotional campaigns, tracking return on spend and optimising for profitable growth.
- Improve product pages with strong copy, imagery and A+ content to lift conversion and search ranking.
- Work with Supply Chain and Finance on forecasting, stock levels and replenishment so the brand stays in stock for key moments.
- Monitor reviews, ratings and competitor activity, and act on insights to protect and grow share.
- Manage relationships with marketplace account teams, agencies and partners.
- Report on performance, trends and opportunities to the senior team, with clear recommendations.
- Identify and launch the brand on new marketplaces and channels.
Ideal Background
- Significant experience managing a marketplace business, ideally in beauty, personal care, wellness or another consumer category.
- A strong understanding of marketplace operations, advertising, search optimisation and promotions.
- Commercially minded, with experience owning a P&L and a record of growing revenue profitably.
- Analytical, comfortable with data and clear on the metrics that matter.
- Strong organisational skills, with the ability to manage multiple priorities in a fast moving environment.
- A collaborative communicator who works well with cross functional teams and external partners.
- Experience in a growing, entrepreneurial business is a plus.
Why Join
- Own a key and fast growing channel for a brand with a loyal following.
- Real autonomy and influence in a growing business.
- Competitive salary of $154,000.
- Work closely with an ambitious senior team.