About Refyne
Refyne is a specialist recruitment consultancy working exclusively within the beauty, wellness and consumer goods space. We partner with ambitious brands to connect them with exceptional talent, and we work with candidates to find roles that genuinely fit their skills and career goals.
About Our Client
Our client is a fast growing social commerce agency working with a range of beauty and consumer brands to drive performance on TikTok Shop. As demand for their services grows, they are looking for an experienced Account Manager to lead client relationships and drive results across their TikTok Shop portfolio.
The Opportunity
This is a client facing role for someone with strong TikTok Shop expertise who enjoys owning relationships end to end. You will act as the day to day lead for a portfolio of clients, driving strategy, performance and growth across their TikTok Shop presence. This role suits someone who is equally comfortable building strong client relationships and getting hands on with campaign strategy and performance data.
Key Responsibilities
- Own a portfolio of client relationships, acting as the primary point of contact for TikTok Shop strategy and delivery
- Develop and execute TikTok Shop strategies that drive growth, engagement and sales for clients
- Manage campaigns from planning through to execution, working closely with internal creative and performance teams
- Monitor performance data and translate insights into clear, actionable recommendations for clients
- Build strong, trusted relationships with clients, understanding their goals and identifying opportunities to add value
- Stay ahead of TikTok Shop platform updates, trends and best practice to keep client strategies current
- Support new business efforts by contributing to pitches and proposals where needed
Ideal Background
- Proven experience managing TikTok Shop accounts, ideally within an agency environment
- Strong understanding of social commerce, live selling and affiliate strategies on TikTok
- A track record of managing client relationships and driving measurable results
- Confident communicator, comfortable presenting strategy and performance to clients
- Highly organised, with the ability to manage multiple client accounts at once
Why Join
This is an opportunity to work at the forefront of social commerce, owning a portfolio of exciting brand relationships within a fast growing, specialist agency.