About Refyne
We Are Refyne is a specialist executive search agency dedicated to the Beauty, Wellness, and Aesthetics industries. We partner with the sector's most ambitious brands to find the commercial talent driving their next stage of growth.
About Our Client
Our client is a growing consumer brand with an established presence across European markets. As they continue to expand, they're looking for a Senior Account Manager to own key client relationships and drive commercial growth across their account base.
The Opportunity
The Senior Account Manager will manage a portfolio of key accounts, acting as the senior point of contact to drive retention, satisfaction, and growth, while identifying new opportunities within existing client relationships across the region.
Key Responsibilities
- Own and grow a portfolio of key client accounts, serving as the senior point of contact
- Build and maintain strong, long-term relationships with key stakeholders
- Identify and convert upsell and cross-sell opportunities within existing accounts
- Develop account plans and strategies to drive commercial growth
- Track and report on account performance against targets
- Collaborate cross-functionally with Sales, Marketing, and Operations to meet client needs
- Lead contract renewals and negotiations
- Mentor junior account management team members
Ideal Background
- 5+ years of account management experience, ideally within beauty, wellness, or consumer goods
- Proven track record managing and growing key client accounts
- Strong relationship-building, negotiation, and communication skills
- Experience operating across European markets
- Comfortable working cross-functionally in a fast-paced environment
Why Join
This is an opportunity to own strategic client relationships and directly drive growth for an expanding consumer brand across Europe.