Posted 19 hours ago

Ref: 3641

Senior Manager, Strategic BizOPs

United States, New York
$117,500
Permanent

About Refyne
Refyne is a specialist recruitment consultancy working exclusively within the beauty, wellness and consumer goods space. We partner with ambitious brands to connect them with exceptional talent, and we work with candidates to find roles that genuinely fit their skills and career goals.

About Our Client
Our client is a fast growing, scalp first textured haircare company serving customers across direct to consumer, Amazon, TikTok Shop and major retail channels. It is a lean, entrepreneurial organisation that moves quickly, operates with high ownership, and expects its people to turn priorities into action without unnecessary layers or bureaucracy.

The Opportunity
This is a highly analytical, execution focused role for someone who thrives on turning ambiguity into action. Working across Growth, E-commerce, Brand, Creative, Operations, Supply Chain, Finance, Retail and Product Development, you will translate business priorities into clear, executable plans and help teams push important work through to completion. This is not a role about maintaining trackers or reporting status. It is about understanding what is blocking progress, structuring a path forward, and stepping directly into execution when needed. Success here is measured by whether important work actually gets done, accurately and on time.

Key Responsibilities

  • Plug into high priority, cross functional initiatives and drive them from ambiguity to completion
  • Break broad objectives down into deliverables, owners, dependencies and clear definitions of done
  • Identify why work has stalled, solve or route the constraint, and bring recovery options rather than just a new deadline
  • Build Excel and Google Sheets models, trackers, forecasts and decision support tools for leadership
  • Conduct independent research on vendors, competitors, markets and operating questions, then turn findings into recommendations
  • Maintain visibility across brand, product, retail and marketing calendars to flag dependencies or conflicts early
  • Turn leadership direction into complete, actionable briefs that other teams can execute without repeated clarification
  • Identify unnecessary complexity in workflows and redesign processes for speed and accountability
  • Provide clear, concise reporting on priority initiatives, risks and next steps

Ideal Background

  • Around five or more years in business operations, strategic operations, management consulting, a founder's office, or growth stage company operations
  • Advanced Excel and Google Sheets skills, including pivot tables, lookups and scenario analysis
  • Strong quantitative reasoning and comfort making decisions with imperfect or fragmented data
  • A track record of owning complex cross functional initiatives from unclear request through to completed deliverable
  • Excellent written communication, including briefs and executive level updates
  • Experience in consumer products, beauty, retail or another fast moving omnichannel business is a strong plus
  • Comfortable working beyond narrow job boundaries in a lean, fast paced organisation

Why Join
This is a genuine opportunity to shape how a fast growing consumer brand executes, with real ownership over how work gets done across the business and direct visibility with senior leadership.

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