About Refyne
We Are Refyne is a specialist executive search agency dedicated to the Beauty, Wellness, and Aesthetics industries. We partner with the sector's most ambitious brands to find the commercial talent driving their next stage of growth.
About Our Client
Our client is a fast-growing haircare brand with a dynamic HQ environment spanning office and warehouse operations. As the business scales, they're looking for an Office Manager to keep the workplace running smoothly and support day-to-day operational and HR coordination.
The Opportunity
The Office Manager will own all day-to-day office operations, front desk coverage, and facilities management at the company's headquarters, while also providing HR administrative support and coordinating closely with the warehouse team to keep both environments aligned and running efficiently.
Key Responsibilities
- Serve as the primary point of contact for visitors, vendors, and incoming calls, managing front desk coverage and package handling
- Maintain organisation and cleanliness across reception, conference rooms, kitchen, and shared spaces, coordinating cleaning and maintenance vendors
- Coordinate day-to-day alignment with the warehouse team on deliveries, staging areas, and office-related supply needs
- Build and maintain the Master Office Calendar, including closures, maintenance windows, and key operational dates
- Coordinate internal office events, including logistics, setup, and budget tracking
- Manage office vendors (HVAC, cleaning, IT, internet) and maintain an organised vendor database
- Support HR administrative coordination, including interview scheduling and compliance notice tracking
- Manage office supply inventory, procurement, and budget reporting
- Create and maintain SOPs across office and warehouse coordination touchpoints
Ideal Background
- 2–5 years of experience in office administration, operations, or administrative support
- Experience supporting recruiting coordination or compliance processes preferred
- Strong organisational and communication skills, with high attention to detail and discretion
- Proficiency in Google Workspace and HR systems (BambooHR preferred)
- Comfortable managing multiple priorities in a fast-paced, fully on-site environment
Why Join
This is an opportunity to be the operational backbone of a fast-growing haircare brand's headquarters, with real ownership over how the office and warehouse run day to day.