About Refyne
Refyne is a specialist recruitment consultancy working exclusively within the beauty, wellness and consumer goods space. We partner with ambitious brands to connect them with exceptional talent, and we work with candidates to find roles that genuinely fit their skills and career goals.
About Our Client
Our client is a fast growing, family founded haircare brand known for its transformative products and deeply engaged community. As the business continues to scale, the team is looking for someone to keep its headquarters running smoothly and to bring structure and consistency to office operations, HR administrative support and warehouse coordination.
The Opportunity
This role sits at the centre of the office, acting as the first point of contact for visitors, calls and deliveries while keeping the workplace organised, functional and welcoming. You will coordinate closely with the warehouse team to keep operations aligned, provide administrative support to HR, and manage the vendors, supplies and systems that keep the office running day to day. It is a varied, hands on role suited to someone who enjoys structure, takes ownership, and is comfortable juggling several priorities at once.
Key Responsibilities
- Serve as the first point of contact for visitors, vendors and incoming calls, and manage all deliveries and mail
- Maintain organisation and cleanliness across reception, meeting rooms, kitchen and shared spaces
- Coordinate day to day alignment with the warehouse team on deliveries, staging areas and inventory movement
- Build and maintain the master office calendar, including closures, maintenance windows and key dates
- Coordinate logistics for internal office events, including setup, catering and budget tracking
- Manage office vendors including cleaning, maintenance, IT and safety providers
- Provide first level support for basic office technology issues and coordinate with IT vendors as needed
- Manage office supply inventory, ordering and budget tracking
- Support HR with interview scheduling, compliance tracking and workplace notice coordination
- Create and maintain SOPs for office and warehouse coordination processes
Ideal Background
- Two to five years of experience in office administration, operations or administrative support
- Experience supporting recruiting coordination or compliance processes is a plus
- Strong organisational and communication skills with high attention to detail
- Comfortable managing multiple priorities in a fast paced environment
- Proficiency in Google Workspace, with HR systems experience such as BambooHR being a bonus
- Fully on site availability, with occasional extended hours as needed
Why Join
This is an opportunity to take real ownership of how a fast growing brand's office runs day to day, with the variety, autonomy and visibility that comes from working closely with operations and leadership at a company in an exciting growth phase.